DrivenBus Driver ("App") is committed to protecting the privacy of our users ("Drivers"). This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use the DrivenBus Driver app. Please read this policy carefully to understand how we handle your data.

1. Information We Collect

When you use DrivenBus Driver, we may collect the following types of information:

1.1. Personal Information: 

• Name, email address, phone number, and profile photo.

1.2. Usage Information: 

• GPS location data to track your routes and schedules.
• Bus stop and route information for operational purposes.
• App usage data such as login details, interactions, and in-app actions.

1.3. Device Information: 

• Information about the device you use to access the App, including device type, operating system, and app version.

2. How We Use Your Information

DrivenBus Driver collects and uses your personal information to:

2.1. Provide and Improve Services: 

• Track your assigned routes and shifts.
• Enable passenger ticket scanning and validation.
• Communicate updates regarding your schedule and routes.

2.2. Enhance User Experience: 

• Improve the App’s performance based on user feedback and app interactions.
• Customize your experience with the app based on your usage patterns.

2.3. Legal Compliance: 

• Comply with legal obligations, such as reporting and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following situations:

3.1. Service Providers:
We may share information with third-party service providers who help us operate the App (e.g., payment processors, cloud services).

3.2. Legal Requirements:
We may disclose your information if required by law or in response to a valid request from legal authorities.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Privacy Rights

You have the following rights regarding your personal information:

6.1. Access and Correction:
You may access and update your personal information within the App settings.

6.2. Deletion:
You can request the deletion of your personal data by contacting our support team at support@drivenbus.io.

6.3. Withdrawal of Consent:
You may withdraw your consent to data collection at any time by discontinuing the use of the App.

7. Third-Party Links

The DrivenBus Driver app may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of these external websites or services.

8. Children's Privacy

DrivenBus Driver is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will notify you by updating the "Effective Date" at the top of this policy. Please review this Privacy Policy regularly to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

DrivenBus Driver Support
Email: support@drivenbus.io

By using DrivenBus Driver, you agree to the terms outlined in this Privacy Policy.

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